Cotton Slides Lower on Friday

Cotton Slides Lower on Friday

Cotton futures faced outside pressure on Friday, with contracts down 41 to 137 points across the board, with July falling 240 points. The US dollar…

Analysis: Wendy's has a customer-service problem

Analysis: Wendy's has a customer-service problem

While automated ordering and artificial intelligence-based customer service solves problems when it works, not having a human option can create a terrible experience. “Consumers are…